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Moving & documents

Build an emergency contact card for a new country

Make a small emergency card that can be read without unlocking your main phone or opening your full document folder. Include verified local help, the appropriate consular contact and a household contact. Keep sensitive medical or identity detail separate unless it is genuinely needed for your own emergency plan.

By IMMIGEUROPEOctober 17, 2026 2 min read
A person making a telephone call

Photo: Ehimetalor Unuabona becomeincognito · CC0

Make a small emergency card that can be read without unlocking your main phone or opening your full document folder. Include verified local help, the appropriate consular contact and a household contact. Keep sensitive medical or identity detail separate unless it is genuinely needed for your own emergency plan.

A backup when a phone is unavailable

The UK’s Foreign travel checklist recommends a backup way to access essential travel and insurance details if a phone is lost. It also advises noting the nearest British consular contact. That consular advice is for British travellers; readers with another nationality should find their own government’s appropriate contact. UK Foreign, Commonwealth & Development Office: Foreign travel checklist.

Prepare two layers of information

Use the card for immediate communication and a private pack for supporting records. Verify emergency numbers from the destination’s official services, rather than copying a social post. Add the date checked, especially for a consular out-of-hours number or an insurer’s overseas assistance line.

Card entryWhat to recordWhat to avoid
Local urgent helpVerified emergency service numberAn assumed number from home
Trusted personName, relationship and usable numberWhole family identity file
Insurance assistanceAssistance line and policy reference if appropriatePayment-card details
Consular helpNationality-specific official contactAn unverified social-media agent

Check that the household can use it

Illustrative exercise: one person loses a phone during a transfer, while the others reach the accommodation. Agree where to meet and which trusted person can relay a message. Write the accommodation’s usable address, including the local script if helpful, on a separate travel card. Explain the plan to children in a way that suits their age; do not put their private documents on a public group chat.

Update at the permanent address

After moving from temporary accommodation, review the meeting place and nearby services. Ask any clinician involved in your care what emergency health information belongs in an accessible record. The card helps someone find the right contact; it does not expand what an embassy, insurer or emergency service is able to do.

Keep the next action in your moving planner. For the country-specific authority, use our destination directory.

Go straight to the source.

Use these official resources to check the details that apply to you.

Source links checked 2026-10-17. This guide offers general planning information, not an assessment of your eligibility.

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